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Accepted Payment Methods

Together AI accepts all major credit and debit cards on networks including Visa, Mastercard, and American Express. Prepaid cards are not supported. In some territories, there is a legal requirement for banks to request authorization for every transaction, regardless of whether you have set up recurring billing. In these territories, we send an authorization link to your account’s registered email. Please monitor your inbox at the start of the month to approve any outstanding balance payments to avoid service interruption.

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What are Credits Used For?

Together credits are the unit used to measure and charge for usage of Together AI services on your account. Once purchased, credits can be used immediately for:
  • API requests
  • Dedicated endpoints
  • Fine-tuning jobs
  • Evaluation jobs
  • All other Together AI services
Note that you need sufficient balance to cover the costs of dedicated endpoint creation or fine-tuning/evaluation job creation.

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Free Trial and Access Requirements

Together AI does not currently offer free trials. Access to the Together platform requires a minimum $5 credit purchase. A $100 negative balance limit is being introduced. Users in Build Tiers 1–4 will continue to be billed at the end of the month for usage up to negative $100. Accruing a balance below negative $100 in a given month will require prepayment using credits. Current Build Tier 5 users will retain their existing postpaid limits.

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Auto-Recharge Credits

Together supports the ability to automatically purchase additional credits if your account balance falls below a set threshold. To enable this feature, follow these steps:
  1. Log into your account by visiting api.together.ai/settings/billing.
  2. Select “Add Credits”.
  3. Set the following options:
    • Auto-recharge amount: The amount of credits to purchase (default $25).
    • Auto-recharge threshold: The account balance at which auto-recharge is triggered.
Note: If you set a threshold above your current balance, auto-recharge will trigger immediately, purchasing credits in increments of your top-up amount until the threshold is met. This may result in multiple purchases if the gap is larger than the top-up amount.

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Credit Expiration

No, prepaid balance credits in your Together.ai account do not currently have an expiration date. You can use your credits at any time after purchase. If any changes to this policy are made in the future, Together.ai will notify customers in advance through official communications. At Together AI, we understand that everyone has their own circumstances and we want to make sure that none of our customers are ever put in a tricky situation as a result of an unexpected bill from us. To try and avoid such a situation, we offer usage based billing and credit packs, which are charged at the time of purchase. Important: Credits purchased after an invoice is generated cannot be used to clear previous invoices or past due balances. Past due balances must be paid separately using a valid payment method, regardless of your available credit balance. If you don’t want to use credit packs, or want to make sure you don’t spend any more than you buy in credits you can set a balance limit in your accounts billing settings. Build Tiers 1-4 have a fixed $100 limit. Build Tier 5, Scale and Enterprise limits can be higher: Important payment method requirements: When purchasing credit packs or setting up billing, Together.ai only accepts credit or debit cards that are directly tied to a bank account. Pre-paid cards of any kind are not supported by the payment system. If you experience issues with card authorization or declined payments, verify that you’re using a standard credit or debit card rather than a pre-paid card. If you’re experiencing access issues with a positive balance, check whether your credits are free credits or purchased credits and verify your account tier in your billing settings.