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Emoji Ticketing

This feature allows you to easily create support tickets directly from Slack using emoji reactions.
  1. Send a message in the Together shared channel
  2. Add the 🎫 (ticket) emoji reaction to convert the thread into a ticket
  3. A message will pop-up in the channel. Click on the File ticket button to proceed
  4. In the form modal, fill out the required information and click File ticket to submit
  5. Check the thread for ticket details
Note: The best practice is to use Slack threads by adding replies to the original post.